Office of the City Auditor

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Issued: August 2003

SUMMARY

In conjunction with several regional partners, the City of Austin is nearing completion of a joint emergency communications project, called the Radio Dispatch and Mobile Transportation (RDMT) project. This project includes construction of a centralized public safety facility called the Combined Transportation and Emergency Communications Center (CTECC), an upgrade of the Computer-Aided Dispatch (CAD) system, replacement of the radio network and radio equipment with a Regional Radio System (Radio), and new Records Management Systems (RMS) for public safety departments.

This report is the second to be issued on implementation of the RDMT project. The purpose of our audit is to provide assurance that this $123 million initiative will be completed on time and within budget and will ultimately deliver expected functionality. Our previous report focused on the timely completion of the CTECC. This audit report focuses on testing for the new CAD, Radio, and Police RMS systems, as well as the nature and extent of training for system users. Although this report focuses primarily on system testing and training, we also followed up to verify completion of CTECC construction and updated our review of project budgets and schedules.

During this audit work, we found that testing for the CAD, RMS, and Radio projects is being conducted according to contract specifications and few system requirements are unresolved. In addition, training for the above projects has adhered to contract specifications and is proceeding as planned. We also noted that construction of the CTECC building is complete and projects continue to remain within budget and on schedule.

Click here to go to our audit request form to request a hard copy of this report (Report No. AU03308B) or download the entire text of the Public Safety: RDMT audit report (Phase II) (Size: 90.7 KB) in Adobe Acrobat. You will need Adobe's Acrobat Reader to view these files.

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