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OCA Audit Reports

MGT of America - Public Safety Police Operations

Issued: June 2008

SUMMARY

This document is Appendix B to the Office of the City Auditor’s Public Safety Assessment: Police Operations report, Audit No. AU06118. The report will be submitted for acceptance by Council in April 2008.

The objectives of this assessment were to evaluate the following factors related to police operations in Austin:

Best practices criteria

Performance measures (including relevance and reliability of data)

Deployment methods and models, including overtime and staffing levels

Alternative service delivery approaches, including cost estimates

Budgetary practices

Cost drivers for public safety and opportunities to reduce costs

Cost trends

Administrative support systems

Best practice criteria and performance measures for a police oversight function

Viability of combining the police groups from the Public Safety and Emergency Management Department into the Austin Police Department

OCA contracted with MGT of America, Inc. (MGT), a consultant firm with expertise in public safety operations, to conduct the assessment of police operations in the Austin Police Department (APD), Office of the Police Monitor (OPM), and Public Safety and Emergency Management (PSEM) Department.

The MGT report includes 123 recommendations, including 107 for the APD, 8 for the PSEM, 7 for the OPM and one for the City Manager’s Office. For a summary of management’s response to the recommendations see Appendix A of the Public Safety Assessment: Police Operations report, Audit No. AU06118.

Download the entire text of our MGT of America - Public Safety Police Operations in Adobe Acrobat. You will need Adobe's Acrobat Reader to view these files. Or request a hard copy of this audit report, No. AU06118A, by submitting this audit report request form.

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