Customer Service Requests

Most Commonly Requested E-mail Contacts

Austin Energy and Utilities Billing	Austin Visitors Guide
City Jobs	Health
Library - Reference Desk	Municipal Court (tickets)
One Stop Shop	Parks and Recreation
Police	Purchasing - Bids
Purchasing - Vendor Registration (Food/Street Vendors Hotline 974-7180)	Streets and Bridges - Public Works
Solid Waste Services - garbage pick-up & recycling	Development Assistance Center - land & building development, zoning

Important Information to Have

1. Our Customer Service Directory has alphabetized pages of services with telephone numbers, web sites and e-mail contacts.
2. Police non-emergencies and utility emergencies can be called in at 3-1-1.
3. Social services for the Austin Area can be asked about at 2-1-1 during work hours.

If you cannot find the information you need, please fill out the following form. Information you provide on this form will be sent to a member of the Austin City Connection Team who will in turn forward your e-mail to a liaison in the appropriate department.

E-Mail to Austin City Connection

Please enter your e-mail address accurately, and fill in the subject line, and then your question or comments, and select "Send". If you do not have your own e-mail address, please include a phone number or mailing address.