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EMERGENCY INFO

If you are in a life-threatening
situation, dial 9-1-1.

If you are in a life-threatening situation, dial 9-1-1

For a non-emergency
incident, dial 3-1-1.

For a non-emergency incident, dial 3-1-1

To request health and
human services, dial 2-1-1.

To request health and human services, dial 2-1-1

There are many ways that disaster information is communicated to the public:

  • News Media
    The City of Austin Public Information Officer communicates directly with local and national media before, during, and after a disaster. The local media announce warnings, updates, and other information on the television, radio, internet, and in newspapers.

  • NOAA Weather Radio
    This is the single source for the most comprehensive weather and emergency information available to the public. The National Weather Service broadcasts warnings and post-event information for all types of hazards - weather (such as tornadoes, hurricanes, and floods), natural (such as earthquakes, forest fires, and volcanic activity), technological (such as chemical releases, oil spills, nuclear power plant emergencies), and national emergencies. NOAA Weather Radios can be purchased at many retail stores that sell electronic merchandise, including electronic retail outlets, electronics departments within department stores, drug stores, mail order catalogs, and in boat and marine accessory businesses.

  • Web Sites

  • Emergency Alert System
    "This is a test of the Emergency Alert System — this is only a test..." This system provides state and local officials with a method to quickly send out important local emergency information. The information can be sent out through television, radio, and cable systems. The EAS digital signal is the same signal used on NOAA Weather Radio.

  • AM Radio 530
    The City of Austin Office of Emergency Management, in conjunction with Austin Energy and the Texas Department of Transportation, can activate a low-powered AM radio station during an emergency. The transmission radius is limited to 1 to 3 miles of the 3 antennas located in the Holly Neighborhood, along the IH-35 corridor, and near Capital of Texas Highway/360 and Loop 1/MoPac.

  • Channel 6
    The City of Austin Office of Emergency Management has the capability to interrupt cable Channel 6 with an emergency message. This system is limited to viewers who subscribe to Time Warner Cable.

  • Emergency Notification Phone Call System
    A new emergency notification system is in the process of being set up by the Austin Police Department that will allow emergency responders to send recorded information over the telephone. This system will be useful for sending evacuation or warning messages to targeted areas such as a neighborhood or homes along a specific street.

Hazards in Austin  —  Before A Disaster

During A Disaster  —  After A Disaster

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