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Human Resources: Divisions

Administration
Americans with Disabilities
Automation
Civil Service
Compensation
Compliance (Austin Human
Rights Commission)
Employee Benefits
Employee Relations
Employment Services
Financial Services
HRMS
Organizational Development
Learning and Research Center
Records
Risk Management

HealthPLUS/Wellness

Administration

General Overview
Phone: (512) 974-3400
Web Page:
E-Mail:
Mailing Address: Human Resources Department Administration Division
P.O. Box 1088
Austin, Texas 78767

Americans with Disabilities

General Overview
Housed in the Human Resources Department, the Americans with Disabilities Act Office (ADA) assists a team of departmental ADA Coordinators in complying with all aspects of ADA as they relate to the City of Austin. The ADA Office ensures accessibility to all City programs, services and facilities. Training is available in topics such as Sensitivity, Employment and Communications. For more information, call or visit our web site.
Phone: (512) 974-3256 or
(512) 974-2445 TDD
Web Page: ADA Home Page
E-Mail: dolores.gonzalez@ci.austin.tx.us
Mailing Address: Human Resources Department ADA Division
P.O. Box 1088
Austin, Texas 78767

Automation

General Overview

The Systems Support Center - Automation provides Technical support for the Human Resources Department . The services/supports are listed below:

  • Department Local/Wide Area Network.
  • Computer and Printer support
  • Telecommunications support
Please contact us for more information.
Phone: (512) 974-2097
Web Page:
E-mail: HRD.HelpDesk@ci.austin.tx.us
Mailing Address: Human Resources Department Automation Division
P.O. Box 1088
Austin, Texas 78767

Civil Service

General Overview
The Civil Service Division provides administrative and logistical support for the following City of Austin public safety-related activities:
  • Civil Service Commission Meetings
  • Civil Service Promotional Examinations and Assessment Centers.
  • Civil Service Disciplinary Hearings
  • "Meet and Confer" labor negotiations
The Division also maintains Civil Service personnel files, and participates in a number of public safety compensation/benefit surveys. Contact the Civil Service Division for more information.
Phone: (512) 974-3400
Web Page:
E-mail: Terrence.Powers@ci.austin.tx.us
Mailing Address: Human Resources Department
Civil Service Administrator
P.O. Box 1088
Austin, Texas 78767-8834

Compensation

General Overview
The Compensation Division provides the necessary systems designed to attract, motivate and retain employees. The division provides a number of services ranging from job evaluation to salary administration. The primary focus of our division is to support the business strategies that contribute to organization effectiveness.
Phone: (512) 974-3272
Web Page: Compensation Home Page
E-mail: HRD.Compensation@ci.austin.tx.us
Mailing Address: Human Resources Department Compensation Division
P.O. Box 1088
Austin, Texas 78767

Compliance / Austin Human Rights Commission

General Overview
The Compliance Division of Human Resources houses The Austin Human Rights Commission (AHRC). The Austin Human Rights Commission was established in 1967 by the City of Austin Ordinance 671005-B, as amended and adopted October 5, 1967. The Commission is empowered to enforce four City Ordinances and the following federal statutes: Title VII and Title VIII of the Civil Rights Act of 1964, as amended, the Americans with Disabilities Act of 1990 (ADA), and the Age Discrimination in Employment Act of 1967 (ADEA). The Commission is also empowered to take charges, under the Equal Pay Act of 1963 (EPA). The EPA charges will be forwarded to EEOC for actual investigation and resolution. The primary goal of the 11 Commission members is to promote and enforce fair treatment of all individuals in the area of employment, housing, and public accommodations.
Phone: (512) 974-3251
Web Page: Compliance -- AHRC Home Page
E-mail: charles.gorham@ci.austin.tx.us
Mailing Address: Human Resources Department
Compliance / AHRC
P.O. Box 1088
Austin, Texas 78767

Employee Benefits

General Overview
The Employee Benefits Division designs and administers various benefits programs offered by the City of Austin to its employees. These programs include:
  • Medical and dental plans
  • Basic and supplemental life insurance
  • Wellness
  • Short and long-term disability plans
  • FLEXTRA healthcare and childcare reimbursement
  • Childcare assistance
  • Commuter program
  • Deferred compensation
  • Pre-paid legal services
  • Employee assistance program
Phone: (512) 974-3284
Web Page: Benefits Home Page
E-mail: hrd.benefits@ci.austin.tx.us
Mailing Address: Human Resources Department Employee Benefits
P.O. Box 1088
Austin, Texas 78767

Employee Relations

General Overview
The Employee Relations Division provides the following services:
  • Conflict management, including grievances, investigations, and mediation;
  • Placement services, including Return to Work and other placement assistance;
  • Drug and Alcohol Testing, as required for commercial drivers
  • Information and referral on issues related to the City's personnel policies and procedures
Contact the Employee Relations Division for more information.
Phone: (512) 974-3400
Web Page:
E-Mail: Maria.Fink@ci.austin.tx.us
Mailing Address: Human Resources Department Manager
Employee Relations Division
P.O. Box 1088, Austin, Texas 78767

Employment Services

General Overview
The purpose of Employment Services is to provide processes and consult on effective methods for application processing, recruiting and hiring so that the City has a competitive, effective and productive workforce focused on providing excellent services to the citizens of Austin. Employment Services thanks you for your interest in seeking employment with the City of Austin. We want to be part of your job search and are committed to providing prompt, informative, courteous and friendly services

Phone: (512) 974-3210
1-800-526-9159 (Toll-free)
(512) 974-3321 (FAX)
Web Page: City Jobs Home Page
E-Mail: employment.services@ci.austin.tx.us
Mailing Address: Human Resources Department
Employment Services
P.O. Box 1088
Austin, Texas 78767

Financial Services

General Overview
The Financial Services Division provides technical and administrative support to staff in the Human Resources Department, Citywide leadership development program, Citywide tuition reimbursement program, as well as Citywide performance measures reporting. Services include the following:
  • Budgeting and Financial Monitoring
  • Purchasing and Contract Compliance
  • Performance Measures Monitoring and Reporting
  • Personnel and Safety Administration
  • Pay and Timekeeping Administration
  • Facility Management
Please contact us for further information.
Phone: (512) 974-3227
Web Page:
E-mail: sarah.chen@ci.austin.tx.us
Mailing Address: Human Resources Department
Financial Services
P.O. Box 1088
Austin, Texas 78767

HRMS

General Overview
The Human Resources Management Systems Division (HRMS) provides technical training and data assistance to the various departments within the City of Austin. These programs include the following specific services:
  • Technical Training Services
  • Database Reporting and Management
  • Web Development and Design
Please contact us for more information.
Phone: (512) 974-3244
Web Page:
E-mail: Claudia.Rodriguez@ci.austin.tx.us
Mailing Address:

Human Resources Department HRMS Division
P.O. Box 1088
Austin, Texas 78767


Organizational Development / Learning and Research Center

General Overview
Organization Development Administration (ODA) provides human resources consulting and training to City management so it can improve performance in a changing workplace.

As Consultants we:
  • conduct performance and cause analysis
  • select and develop solutions
  • assist executives and managers in implementing solutions
  • provide evaluation of the results.
As Trainers, we provide ongoing skills development for executives, managers, supervisors, workgroups and individuals.

The Learning and Research Center at the Austin-Bergstrom International Airport is a meeting and training facility open for all City of Austin departments to use.


Phone: (512) 530-8200
Web Page:
E-mail: ralph.gohring@ci.austin.tx.us
Mailing Address: Human Resources Department Organization Development Administration Learning and Research Center
2800 Spirit of Texas Drive
Austin, TX 78719

Records

General Overview
The Records Division provides the following services:
  • Maintain current and former employees' personnel file
  • Employment Verification
  • Address and Name Changes
Please contact us for more information.
Phone: (512) 974-3241
Web Page:
E-mail: sueann.clendenen@ci.austin.tx.us
Mailing Address City of Austin
Human Resources Department Records Division
P.O. Box 1088
Austin, Texas 78767

Risk Management

General Overview
The Risk Management Division administers various insurance and risk programs for the City. These programs include the following specific services:
  • Occupational Health and Safety
  • Workers' Compensation
  • Salary Continuation
  • Property and Casualty Insurance
  • Insurance and Risk Assessments
  • Owner Controlled Insurance
Please contact us for more information.
Phone: (512) 974-3400
Web Page:
E-Mail Leslie.Milvo@ci.austin.tx.us
Mailing Address Human Resources Department, Risk Management Manager
P.O. Box 1088
Austin, Texas 78767

HealthPLUS/Wellness

General Overview
HealthPLUS, the City of Austin’s award winning wellness program, has been serving City employees since 1994. HealthPLUS helps employees and their families lead better lives by increasing health awareness through individual health screenings and group educational programs. Collectively, wellness activities help participants address the physical, mental, and emotional aspects of life.

Phone: (512) 974-3281
Web Page: HealthPlus/Wellness Home Page
E-Mail Health.PLUS@ci.austin.tx.us
Mailing Address Human Resources Employee Benefits, HealthPlus/Wellness
P.O. Box 1088
Austin, Texas 78767

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P.O. Box 1088, Austin, TX 78767 (512) 974-2000