City of Austin - Austin Parks and Recreation Department: Swim Lessons

Swim Lesson/Swim Team Registration Information

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For questions or concerns e-mail us at the Aquatics Office or call 974-9331.

Registration begins April 1st so do not delay.

Unfortunately, registration is NOT available on line and is NOT available by telephone. A complete listing of classes is available at http://coawebparks.ci.austin.tx.us/registrationmain.sdi. Please note the number in the open column, that is the number of spaces available at the time you are viewing the web page.

Register for ANY Session by completing the following steps:

Complete one registration form per session, per class and per individual. Swim Lesson registration form. (For example, if you want to sign up your child for both Swim Team and Junior Lifeguard you will need to fill out two separate forms.)

Fill out all personal information. Registration forms that are not legible take extra time to process. (Please print the information)

Indicate choice of class. Please indicate alternative classes for a faster, more efficient process (in case your first choice is not available). Every registration is on a first come first serve basis.

Sign the bottom of the registration form. (The registration form will be mailed back to you if the "Release of liability" portion/waiver is not signed).

Fax, mail or drop off early registration form(s) with payment:
Fax: 974-9344 or 476-3048
Mail: Austin Parks & Recreation Department
Aquatics Office-ISP
400 Deep Eddy Ave.
Austin, TX 78703
No phone registrations will be accepted!

Registration Options:
Early Registration: Registration forms may be faxed, mailed or dropped off on or before the Normal Registration deadline (we will not accept registration forms before April 2nd). Confirmation receipts will be mailed to the address written on the registration form. If you do not receive a confirmation receipt within 5 business days, please contact the Aquatic Office at 974-9333 to confirm receipt. Incomplete registration forms will be sent back.

Walk In/Late Registration: If you miss the early registration period, you may register in person at the Aquatic Office located at 400 Deep Eddy Avenue. During late registration, registration must be in person to ensure that each participant receives their receipt prior to the first day of class. Registration forms that are received via fax or mail during late registration will not be processed. This is because the customer may not receive confirmation on time.

Alternative Choices: Attach a separate sheet of paper listing alternate choices. Please remember that each registration form is one request. A separate registration form should be used for each participant and/or when registering for multiple sessions or classes. You will receive a confirmation letter once you have been registered for a class. Confirmation letters may take up to two weeks to be sent out.

Payment Options: Please make checks or money orders payable to the City of Austin or charge by using Mastercard or Visa. Credit card payments may be faxed to (512) 974-9344 or (512) 476-3048. Separate checks are recommended for each participant and session to avoid any delay. All returned checks will charged a $25 service fee. Scholarships are available for qualified applicants, contact Aquatics Office at (512) 974-9333 for more information. No phone registrations will be accepted.

Problem Registrations: Incomplete registration forms will not be processed. You will be notified by a phone call to correct the problems. i.e., No signature at bottom of registration form, no payment or incorrect class information. If contact cannot be made, the registration will be mailed back.

Class Minimum Requirements: All class must meet the must meet the minimum number of participant’s requirement. If your class selection does not meet the minimum participant requirement you will be notified by phone one prior to the scheduled start date. All classes that do not have the minimum number of participants will a) be combined with to meet the minimum requirements b) be cancelled. You may also choose an alternative class.

Bad Weather: Classes will NOT be cancelled due to rainy weather. In the event of thunder or lightning, class will be cancelled for safety reasons. Safety lessons will be conducted if necessary. If bad weather continues for a second day, the instructors will add 5 minutes to the end of the remaining classes to make up missed time. If there is a 3rd bad weather day class will be held on Friday. For cancellation information, call the pool where your lessons are being held.

Class Cancellation and Refund Policy: If you cancel your class PRIOR to the FIRST DAY of your scheduled class you will receive a refund minus a $10.00 cancellation fee. Please allow 6 to 8 weeks for a check refund. If you need to transfer your child out of one class/session into another class/session PRIOR to the FIRST DAY of class you will be charged a $5.00 transfer fee.


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