Frequently Asked Questions (FAQ)
Q. I have a problem with the cable company that they're not
resolving satisfactorily. What can be done about it?
A. You may file a complaint with the TARA office. For detailed
information on the process, please click here.
Q. Does the City have any control over what programming is offered
by the cable company?
A. No. Under federal law, cities do not have this authority.
Q. I saw some objectionable programming on one of the access
channels. Doesn't the City have control over such programming?
A. No. Public access channels are considered forums for free
speech, and operate on a "content-neutral" basis. The individual
producers warrant that their programs violate no laws (e.g., obscenity,
libel, etc.). Producers are solely responsible for their content. Neither
the City nor the access operator exercises any prior review.
Q. The access program I saw was really out of line. Is there anything
I can do about it?
A. The access operator maintains guidelines for appropriate content.
Adult content is restricted to later hours; intellectual property laws
must be observed; and programming must be of a non-commercial nature.
Guidelines are available on the operator's
website. If you you feel that a violation has occurred, please notify
the access operator. Their management will review the program in question
and take corrective action if they deem the material to be in violation.
